What our clients say
"Julian and I would like to thank everyone there this morning who helped us ease Tigger out of his pain. We especially would like to thank Pilar who was so very gentle and kind with both our boys but especially with our star Tigger. Thank you also for accommodating us at short notice.
He had a good life and was a star at agility and made it 13 days past his 15th birthday despite getting vestibular syndrome over a year ago and due in great part to all the care that he has received from yourselves since we brought him there at 12 weeks of age.
The nurse also deserves special mention for being so gentle with our old boy.
Just thank you for always being there for the 30 odd years that I have had dogs. The travel from Harwich to Colchester is always worth it to receive such special care."
Karen and Julian Marshall
"I lost my darling little Meg on the 29th of November 2018. I'm heart-broken and it's difficult to discuss her at the moment without bursting into tears. So, I'm emailing you instead to say a massive thank you to the staff on reception who were always kind and helpful. Also to Karen who gave me advice on Meg's diet and who comforted her after an anaesthetic.
My especial thanks must be for Eric, Meg's vet. One of the kindest most compassionate people I have ever had the pleasure of knowing. Ever gentle with Meg and totally thorough during examinations and diagnostics.
I would recommend St Runwalds to anyone. Would never dream of going anywhere else.”
“Thank you for looking after Levi. He was our little friend, always full of life and we shall miss him dearly.
Regards to all the staff for their kindness.
Thank you for your card, it was a lovely surprise. He was a little star. Thank you all for looking after him so well over the years. He loved going to see you all.
Thank you again.”
Phyllis & Chris Ferris.
“I cannot express how grateful I am for all you have done for my little fur boy Peanuts. Without your support, I’m sure Peanuts would have left us sooner. However, he had a good life and although we had to say goodbye to him I know it was the right decision and I thank you again for the care and support.”
Amanda, Jakob & Pebbles.
“We would like to thank all the staff for their love and care shown to our wonderful dog Ted for over 13 years.
The compassion and support during the end of his life made a very upsetting time a little easier to bare.
Ted was so special to us, he gave us so much joy and is sadly missed.”
Mr & Mrs Mathias.
“To Everyone at St. Runwald’s
A big thank you for all the kindness and thoughtfulness you have showed us and our dear old Tino.”
Yvonne & Dave Garner.
“Dear St Runwalds
I just wanted to say a big thank you for the beautiful condolence card you sent regarding Ruby. We were all really touched.
I also wanted to say how grateful we have been for the amazing care that Ruby received which helped her to live a much longer and healthier life and for all the help and support from the whole team. Both Anita and Nish have been outstanding and we can't thank them enough for the fantastic treatment, care and support they gave to Ruby over the years.Also Nish and Sally were so kind and supportive to both me and Sam in those last moments something I am particularly grateful for and which meant so much.
Ruby's ending was so peaceful and dignified and that was of great comfort to us. You really are the most amazing team at St Runwalds and we are forever grateful to you for everything you have done for our two very loved and special cats over the years.”
Liz, Matthew and Sam