What our clients say
Welcome To St Runwald's Veterinary Surgery
Update 19th June 2020
Dear Client,
We appreciate the past few months have been difficult for everyone whatever anyone’s circumstances, not least has been the worry you may have had for your pets and their vaccinations.
Whilst we are still observing social distancing, spreading appointments throughout the day and conducting our consultations by telephone or in the car park, we are advising people that we are once again carrying out annual vaccinations (from 22nd June).
These are important in order to maintain your pet’s health and indeed, in some instances, safeguard human health. Please if your pet has had their boosters deferred and you would like to bring these up to date, can you call the practice to make an appointment.
Each pet will be considered in respect to its age, health and lifestyle when the veterinary surgeon sees you to elect the most appropriate vaccination to be given.
In cases where a lapsed vaccination (i.e. two injections are needed), we will be doing this for the cost of a general booster.
Please note this excludes the rabies vaccination and the kennel cough vaccination where a single injection is appropriate.
Our ‘Vaccine Amnesty’ is running from next week until the end of August to allow people time to take advantage of this benefit that St. Runwalds is providing.
We are also now in a position to offer routine neutering.
We are taking advice and looking at options for when we are once again able to open our doors to our much-missed patients. Another email will follow to give you guidance on the protocol when this eventually takes effect.
Please do bear with us during this transition time. It has been and is a new way of working for us all and l know an unfamiliar and anxious time for you when your pet has been unwell.
Our team has really pulled together to be able to continue to provide our services. However, please appreciate because of the increased time per patient that social distancing brings our daily capacity for offering appointments may be reduced.
Again, to summarise we are asking that when you arrive at the surgery you remain in the car park. Please call us from your mobile phone to let us know you have arrived, the vet will then either call you or come out to you to conduct your pet’s consultation. We will then bring them into the practice for examination and treatment as discussed and return them to you. Please could you present your pet to the person who comes to your car so we eliminate the close contact that is inevitable if we have to reach inside your vehicle. We would kindly ask that you then call the practice so we may take card payment and book any future appointments
PLEASE DO NOT STAND DIRECTLY OUTSIDE THE PRACTICE FRONT DOOR, PLEASE OBSERVE THE MARKINGS AND PLEASE STAND BACK WHEN ACCESS IS NEEDED.
Together though, having come so far l am sure we can, with a little patience and understanding on both sides, once again enjoy the relationship that is so important when caring for a valued member of your family.
With warm wishes,
Anita
Clarifying The Position On Whether You Should Keep Your Cat Indoors
Please note the BVA (British Veterinary Association) have released the a statement on this topic which you can read by visiting their website here.
Calling all rabbit owners!
We are aware that, at this time of year, the risk of myxomatosis and haemorrhagic disease to your rabbit is very high.
We would therefore like you to be aware that we will be carrying out routine rabbit vaccinations as normal. Please call reception to book your appointment.
A Thank You
I would like everyone to know how grateful we all are to receive your continued emails, many with kind words to say about the work we are doing and that you are pleased we are here for you.
Personally l am also touched by those who have sent me messages directly, some of you who sadly no longer have a pet that we once cared for, have taken the time to wish us well in this difficult period. It has been a nostalgic trip of memories that return like yesterday.
Thank you also to everyone for their understanding. Each day is presenting new challenges, not just for us, but for everyone, no matter what their role is in helping make a difference. The support we have been shown is helping us immensely as we evolve to meet what we are facing.
I hope we can look forward to happier times ahead when we can engage with you and your pets as we would normally,
Yours, Anita.
St. Runwald’s is a vets in Colchester owned by Anita James MRCVS since 1996.
Our professional team is committed to providing quality veterinary care and treatment to your pet, who we consider to be a member of your family.
We hope you enjoy browsing our website, which includes details of our surgery hours and services plus some useful pet care links that are free to access whenever you need to.
Register your pet
New clients: simply complete our online registration form and click submit to send your details to us.
Out of hours emergencies
Our designated emergency service can be contacted by calling Vets Now on 01206 842224 (after 6.30pm weekdays and after 12.30pm on Saturdays)
In case of a house visit being required please give as much notice as possible.
Thinking of getting a pet?
We can offer a free of charge ‘pre-pet’ appointment with a qualified nurse for you to discuss any queries or questions you may have concerning your new pet.
