What our clients say
Welcome To St Runwald's Veterinary Surgery
WE’VE BEEN NOMINATED!
Once again, our deepest gratitude goes out to our clients for nominating us in the prestigious Pet Plan Awards 2021.
Our practice and staff have been individually nominated.
We’re very proud of this and we’re honoured that you deem us worthy of these awards.
Covid-19 update November 2020
Once again, we find ourselves in another lockdown to try to protect us all. We appreciate this is a very difficult and worrying time for everyone but hope we can work together to make sure your pets have the best care we can offer.
Most of our current protocol is running similar to the first lockdown earlier this year ie social distancing, spreading appointments throughout the day, conducting our consultations in the car park, payment by telephone and specific collection times for medication and food (ordered in advance with 48 hour’s notice.)
With regard to boosters and vaccinations, it is important to maintain your pet’s heath and with this is mind we are able to offer boosters to young cats and dogs who have had one previous vaccination 12 months prior to the booster and we can offer 1st and 2nd vaccinations for kittens and puppies. Our appointments are limited so please bear with us if we cannot fit you in for an appointments for a number of weeks – we are doing our very best to accommodate as many patients as we can. Our priority is for sick pets but we will be able to offer a limited number of appointments to pets who need regular treatments ie anal gland emptying, claw clipping, etc. Each patient will be assessed on their individual clinical history to determine if the appointment is deemed as “necessary” under the government guidelines for staying at home.
We are asking that on arrival at the practice, you remain in the car park and either telephone us from your mobile or press the bell beside the front door to let us know you have arrived. The vet will then come out to you in the car park to carry out the consultation. The vet will bring your pet into the practice for examination and any treatment needed and they will then return your pet to you in the car park. We would ask that you please present your pet to the person who comes to see you so that we can eliminate the close contact that is inevitable if we have to reach inside your vehicle.
We kindly ask that you then telephone the practice from the car park so we may take card payment and book any further appointments.
We ask for your patience and understanding during this time and hope we can continue to work together to ensure your pets are well and happy.
Let’s hope after 2nd December we all receive some positive news and you, your family and beloved pets enjoy the festive period.
With warm wishes,
Anita & Team.
Update 2nd November 2020
We would like to confirm that at present until The Royal College of Veterinary Surgeons or Government directs us otherwise we will remain open as usual, for appointments, operations and dispensing of necessary medications and diet food for our patients.
Thank you to everyone who has been contacting us and been concerned for our team. Future updates will appear here and be emailed to our clients that we hold email addresses for as developments take place.
With best wishes
Anita and team
St. Runwald’s is a vets in Colchester owned by Anita James MRCVS since 1996.
Our professional team is committed to providing quality veterinary care and treatment to your pet, who we consider to be a member of your family.
We hope you enjoy browsing our website, which includes details of our surgery hours and services plus some useful pet care links that are free to access whenever you need to.
Register your pet
New clients: simply complete our online registration form and click submit to send your details to us.
Out of hours emergencies
Our designated emergency service can be contacted by calling Vets Now on 01206 842224 (after 6.30pm weekdays and after 12.30pm on Saturdays)
In case of a house visit being required please give as much notice as possible.
Thinking of getting a pet?
We can offer a free of charge ‘pre-pet’ appointment with a qualified nurse for you to discuss any queries or questions you may have concerning your new pet.