What our clients say
Welcome To St Runwald's Veterinary Surgery
EXCITING NEWS!
We are pleased to announce that as from Wednesday 20th October we are looking forward to welcoming our valued clients and patients into the practice again.
This is something that is going ahead in two stages.
We have made provision with seating and spatial/ social distancing to enable one person to attend with one pet.
The first step will be to allow clients into the building but, request that they remain in the waiting room area.Whilst you will be inside protected from the inclement weather and dark nights it will still be a case that your pet will be accompanied only by a nurse and the vet in attendance for examination in a consulting room. As we all become accustomed to this new arrangement and we try between us all to remedy any teething problems we will after a few weeks then make the transition to working as we did before the pandemic. At this time we will be allowing one owner to come into the practice consulting room with their pet.
We have made alterations to the seating area and upon entering you will note a one way system is indicated around the reception area.
We would ask please that you use the hand sanitiser at the entrance and, unless exempt please wear a face mask ( a mask can be provided if needed). Equally if you are awaiting a pcr test result , may have symptoms of Covid or, have been notified by track and trace as a potential 'in contact' with a person who has tested positive for Covid we ask that you do not come to the practice.
We will restrict numbers in the waiting room area and so ask that only one person brings your pet inside for examination please. We will periodically be wiping down the chairs and furnishings and so the flow through the reception area may be impeded at times. We would please ask for your patience at these times please.
Please do try and consider others and be mindful this is a learning curve for us too, inevitably there will be teething problems.
Hopefully these practical hiccups will be resolved as we see how we can potentially amend the system to work better.
There will also be times that several clinics will be operating alongside so people may appear to go ahead of you.
It is vital that when attending the practice to save congestion at the entrance you please do alert reception you are here, they can then advise you of whether you can enter or not. Please push the buzzer if the door is closed/ locked.
It also helps us avoid any congregation of people at the entrance if you would be kind enough to pre order any medication or preventative flea and worm treatments that you would like to collect at your visit.
We understand there may be people who wish to remain being seen in the car park through worries related to Covid and their possible vulnerability. If this is the case we will then of course see you in the car park if this is your preference.
With the nature of our building you will be aware that we only have sky lights for ventilation in the consulting rooms which is why we are being cautious with 'opening up'. We will be having the front windows open and so please ensure any feline patients are secure in baskets and dogs on reliable leads.
Once again l would like to extend my thanks to everyone who has supported us throughout these challenging times , we wouldn't be here without you all.
With sincere best wishes Anita and team.
WE’VE BEEN NOMINATED!
Once again, our deepest gratitude goes out to our clients for nominating us in the prestigious Pet Plan Awards 2021.
Our practice and staff have been individually nominated.
We’re very proud of this and we’re honoured that you deem us worthy of these awards.
St. Runwald’s is a vets in Colchester owned by Anita James MRCVS since 1996.
Our professional team is committed to providing quality veterinary care and treatment to your pet, who we consider to be a member of your family.
We hope you enjoy browsing our website, which includes details of our surgery hours and services plus some useful pet care links that are free to access whenever you need to.
Register your pet
New clients: simply complete our online registration form and click submit to send your details to us.
Out of hours emergencies
Our designated emergency service can be contacted by calling Vets Now on 01206 842224 (after 6.30pm weekdays and after 12.30pm on Saturdays)
In case of a house visit being required please give as much notice as possible.
Thinking of getting a pet?
We can offer a free of charge ‘pre-pet’ appointment with a qualified nurse for you to discuss any queries or questions you may have concerning your new pet.
